Accessibility

Conrad Tan Realty strives to make every page accessible to users but cannot guarantee that every page is Level AA compliant. As there is no single definitive test of conformance to Level AA of the WCAG, we have used a variety of methods for assessing our accessibility, not limited to, but including physical tests using screen readers and keyboard only. If you find a part of the site that you feel does not conform to Level AA of the WCAG, please use one of the methods below to let us know so that we can rectify it.

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• Contact us by phone at 310.498.8068

• Contact us via our Contact Us form

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Web Accessibility Help

There are actions you can take to adjust your web browser to make your web experience more accessible.

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I am blind or can't see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

• Use a text-to-speech program to read web pages out loud

• Use the keyboard to navigate screens

• Increase text size

• Magnify your screen

• Change background and text colors

• Make your mouse pointer more visible (Windows only)

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I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

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I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

• Transcripts

• A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Elm Street is working on adding transcripts to all scripted video and audio content.

• Captioning

• A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of Elm Street's video content includes captions. Learn how to turn captioning on and off in YouTube.

• Volume controls

• Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.